1.What we cover
EXPAT LEGAL maintains Professional Liability Insurance (also known as Errors & Omissions insurance) to protect clients in the event of verified negligence by specialists on our platform.
Coverage includes:
- Financial losses resulting from verified incorrect legal advice
- Documented harm from accounting errors made during consultations
- Situations where a specialist misrepresented their qualifications
Coverage does not include:
- Outcomes of legal cases (we cannot guarantee court results)
- Advice not delivered through the EXPAT LEGAL platform
- Claims made more than 90 days after the consultation date
2.How to make a claim
- 1Contact compliance@expatlegal.com with the subject line "Insurance Claim".
- 2Describe the harm in detail, with documentation.
- 3Our compliance team reviews your claim within 5 business days.
- 4If verified, we initiate the claims process with our insurer.
3.Important disclaimer
Professional liability coverage supplements — but does not replace — the EXPAT LEGAL Guarantee (full refund if the service is not provided). The insurance is for cases of documented professional negligence, which is a higher bar than "I wasn't satisfied."
4.Specialist accountability
All specialists on EXPAT LEGAL are required to maintain their own professional indemnity insurance, as required by their local bar association or professional body. EXPAT LEGAL verifies this as part of the onboarding process.
Questions about our insurance coverage:
compliance@expatlegal.com